From the Armchair

The distance trap “That sounds like something an automated test should have caught.” “If you cannot catch a basic bug like this, then what the hell is QA doing?” “If you would just add step X to your process, you wouldn’t have this issue.” Distance simplifies things. On the abstract, everything is easy; when you getContinue reading “From the Armchair”

Judgment is a Silent Killer

The hardest part of my job is not technical — it’s communication, specifically: giving feedback. I fail at this over and over, and I see other people having trouble as well. In fact, I fear that giving effective feedback is so hard that people are too scared to do it. That’s a loss, because giving feedback, inContinue reading “Judgment is a Silent Killer”