What does success look like?

This happens too often: Employee has an idea for a new initiative (e.g. feature, workshop, hackathon, event storming session, newsletter, offsite, recurring meeting). Manager: “That’s great, we support initiatives, let’s do it!” Initiative happens; people participate; success is declared: “Initiative happened, lots of people participated, it was a success!” Was it, though? It’s quite oftenContinue reading “What does success look like?”

So, You Want to be an Engineering Manager

For sure? If you would have told me 7 years ago I’d end up in management, I’m not sure I would have been happy with the prospect. I always considered myself a hardcore tech guy, perhaps not a nerd, but at least geeky. I started programming when I was 9, and did barely anything elseContinue reading “So, You Want to be an Engineering Manager”

Ryder (PAW Patrol) Management Super Talent

Ever since PAW patrol launched on TVs world wide in 2013, the management world has been buzzing about Ryder, the human leader of five puppies responsible for saving various inhabitants of their local village. Ryder’s excellent attitude, swift decision making, and driver of the patrol’s creative culture, leaves many managers, including yours truly in awe.Continue reading “Ryder (PAW Patrol) Management Super Talent”

Getting value out of “I quit!”

Artist rendering of reality Contrary to popular belief, management isn’t all roses. At the top of my list of least favorite parts is people quitting on me. That’s right, this does happen. Luckily not a lot, but given enough time and scale, this will happen to every manager at some point. This is tough, because, IContinue reading “Getting value out of “I quit!””

Nonviolent Meeting Scheduling

Scheduling meetings with people, especially larger groups, by default is a hostile act. You come in and take away half an hour, an hour or more of people’s time—time they could otherwise have spent doing “real work.” On top of the meeting time itself, there’s additional overhead: Scheduling overhead — every participant has to check and decideContinue reading “Nonviolent Meeting Scheduling”

Disciplined Continuous Improvement

Three techniques to constantly keep moving forward Most cheesy picture I could find Googling for “continuous improvement” The best teams I’ve worked with in my career share one thing in common: they’re very disciplined about improving themselves (as people and as a team), how they work (process), and their environment (the other parts of the organizationContinue reading “Disciplined Continuous Improvement”